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IT Service Management
ITIL® Foundation
The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL® ...
ITIL® SOA
The Service Offerings and Agreements (SOA) module is one of the certifications in the ITIL®...
ITIL® Practitioner
ITIL® Practitioner gives individuals the ability to identify and deliver improvement initiatives in the ...
ITIL® CSI
This course will provide a better understanding of Continual Service Improvement by explaining ITIL ...
ITIL® OSA
The ITIL® Operational Support and Analysis certificate is one of the four courses which make up the ITIL® ...
ITIL® PPO
Planning, protection and optimisation covers the purpose, objectives, value to the business,
ITIL® RCV
The Release, Control and Validation certification course is mainly based on the Service Transition 'Best ...
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