• Anyone with the need to audit an organization's ISO 14001:2015 EMS

Pre-requisite:

You should have a good knowledge of ISO 14001 and the key principles of an EMS. If not, we strongly recommend you attend our ISO 14001:2015 Requirements course first. It will also help if you have attended an internal or lead auditor course or have experience with conducting internal or supplier audits.

• The 8 quality principles
• Key elements of quality systems
• The audit preparation
• Reporting and follow up
• Quality Management Systems development
• Requirements of ISO 9001: 2015
• Auditor skills and techniques for process auditing
• Examination – closed book

Before starting this course delegates are expected to have the following prior knowledge:

• The Plan, Do, Check, Act (PDCA) cycle
• The relationship between quality management and customer satisfaction
• Commonly used quality management terms and definitions and the 8 Quality principles as given in ISO 9001 systems.
• The process approach used in quality management
• The model of a process based quality management system, the structure and content of ISO 9001