About The Course

ITIL®4 Foundation is the first release of ITIL® Update and the latest evolution of the most widely-adopted guidance for IT service Management. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL®4 Foundation follows the exploits of a fictional company on its ITIL journey.

COURSE OVERVIEW
LEARNING OUTCOMES
WHO SHOULD ATTEND
PREREQUISITES & EXAMINATION FORMAT


ITIL® 4 Foundation

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ITIL AXELOS Global Training Partner - PRAGO




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march, 2024




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