Introduction

The ITIL® Service Design certificate (SD) is the second phase in the five phases of the ITIL® IT Service Management lifecycle. This certification is intended to enable existing holders of the ITIL® Foundation certificate in IT Service Management to gain the skills needed to have a comprehensive understanding of the processes and roles described in the Service Design element of the Service Management lifecycle.

The course focuses on the design of the IT services, including all of the relevant aspects - architectures, processes and policies, and documentation. These need to be aligned to meet the needs of the business, both at this point in time, and in the future. .

COURSE OVERVIEW
COURSE BENEFITS
WHO SHOULD ATTEND
SERVICE DESIGN EXAMINATION
AXELOS Global Training Partner - PRAGO

Scheduling and Booking

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