Introduction

The ITIL® Service Transition course focuses on managing transitions of services and processes to ensure that the maximum benefits are delivered to the target organisations. This three-day course will help you to understand the issues around controlling the building, testing and implementation of changes to services – and why it is important to do so. You’ll also find out how Service Transition processes can apply throughout the Service Management Lifecycle, for example how Knowledge Management can underpin decisions in both Strategy and Operations. The course also covers the importance of understanding how transitions can affect people and how to manage them though changes to a successful conclusion. .

COURSE OVERVIEW
COURSE BENEFITS
SERVICE TRANSITION EXAMINATION
AXELOS Global Training Partner - PRAGO

Scheduling and Booking

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