About the Course

The ITIL® Operational Support and Analysis certificate is one of the four courses which make up the ITIL® Capability work-stream of the ITIL® Framework. Whereas the ITIL® Lifecycle courses concentrate more on the processes themselves, these courses concentrate more on the practical elements that are of use to a practitioner working in this Service Management area.

This course will take you through an explanation of these fundamentals and show how they drive the need for managing the day-to-day operation of an Organisation’s Information Technology services, and covers issues relating to the people, processes, infrastructure technology and relationships necessary to ensure the high-quality, cost-effective provision of IT service necessary to meet organisational needs.

COURSE OVERVIEW
COURSE BENEFITS
WHO SHOULD ATTEND
EXAM FORMAT
AXELOS Global Training Partner - PRAGO

ITIL® Operational Support & Analysis

Course TypeWith ExamLocation And DateDuration/AccessCourse Price
Classroom4 Days$900INQUIRE NOWBOOK NOW
Online/E-learning90 Days$449INQUIRE NOWBOOK NOW
Online/E-learning150 Days$799INQUIRE NOWBOOK NOW
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